Terms of service

Terms of Service

Last Updated: October 13, 2026

Welcome to ErgoPulse. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of our products, including the ErgoPulse Pro 8 (Multi-Zone Electric Pulse Therapy Device). By accessing our online store, placing an order, or utilizing our services, you agree to be bound by these Terms. Please read them carefully before making any purchase.

1. General Information & Acceptance

This website is operated by ErgoPulse. Throughout the site, the terms "we," "us," and "our" refer to ErgoPulse. By visiting our site and/or purchasing a product from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

2. Product Usage & Medical Disclaimer

  • Nature of the Device: The ErgoPulse Pro 8 is an at-home neuromuscular electrical stimulation (NMES/TENS) device designed for targeted muscle recovery, relaxation, and symptomatic pain relief.

  • Not Medical Advice: This product is not intended to diagnose, treat, cure, or prevent any medical condition or disease. The information provided on this website is for informational purposes only.

  • Consultation Required: We strongly recommend consulting a physician, doctor, or physical therapist before starting any new fitness or electrical therapy routine, especially if you have pre-existing medical conditions (such as a pacemaker, severe circulatory issues, or if you are pregnant). Use the ErgoPulse Pro 8 entirely at your own risk.

3. Online Store Terms

  • By using this site, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

  • We reserve the right to refuse service to anyone for any reason at any time.

4. Products, Pricing, and Availability

  • All prices for our products (including the ErgoPulse Pro 8) are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We have made every effort to display as accurately as possible the colors and images of our products; however, we cannot guarantee that your computer monitor's display of any color will be completely accurate.

5. Orders, Billing, and Accuracy of Information

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

6. Shipping and Delivery

  • Shipping times and delivery estimates may vary depending on your geographic location and the carrier selected at checkout.

  • We are not liable for shipping delays caused by courier companies, customs processing, or events beyond our reasonable control.

7. Returns, Refunds, and Guarantee Policy

  • We stand by the quality of the ErgoPulse Pro 8. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Shipping costs associated with returning a product are the responsibility of the customer, unless the item arrived damaged or defective due to manufacturing issues.

8. Intellectual Property

All content included on this site—such as text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of ErgoPulse and is protected by international copyright and intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

9. Limitation of Liability

In no case shall ErgoPulse, our directors, officers, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, or any similar damages—arising from your use of the service or the ErgoPulse Pro 8 product.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Support Email: supportagencycs@gmail.com

  • Phone: 698975954